Frequently Asked Questions
Welcome to our FAQ section. Here you’ll find answers to the most common questions about access, downloads, compatibility, usage and support for Dream Wedding.
Access & Delivery
Everything you need to know about receiving and opening your digital wedding planner.
How do I receive my product?
Your product is delivered digitally. After purchase, you receive instant access to your files so you can start planning right away.
Is this a physical product?
No. Dream Wedding is a digital product. Nothing is physically shipped.
When do I get access?
You get access immediately after your purchase is completed.
What should I do if I cannot find my files?
Please contact us at Info@priorigigitalstudio.pro and we will help you as quickly as possible.
Using the Planner
Answers to common questions about how the planner works and how to use it.
What is included in Dream Wedding?
Dream Wedding includes a complete digital wedding planning system with budget tracking, guest list tools, seating plan organisation, timelines, checklists, vendor tracking, and more.
Can I use it on different devices?
Yes. The planner is designed to be easy to access across devices, including desktop, tablet, and mobile, depending on the file type and platform you use.
Can I customise the planner?
Yes. You can personalise and organise the planner to fit your wedding needs and planning style.
Do I need special software to use it?
The product is designed for the platforms and formats listed on the product page. Please check the product details before purchasing to make sure it matches your setup.
Support & Policies
Important information about support, usage, and purchase conditions.
Can I share the files with someone else?
The product is intended for personal use only unless otherwise stated on the product page or in your license terms.
Can I get help if I have a problem?
Yes. If you need assistance, please email Info@priorigigitalstudio.pro and we will do our best to help you.
Do you offer refunds?
Because this is a digital product with instant access, refunds may not be available once the files have been delivered. Please refer to your store policies for the final terms.